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  • (1 review)
L
Lynn
« Tanya is a great tutor and helped me to achieve my English language... More »
L
Lynn
« Tanya is a great tutor and helped me to achieve my English language goals. My conversation skills have really improved! »
€17/h
Unfortunately, this tutor is unavailable
Profile and degree verified
Response Time 3h
Lessons offered by Tanya
  • Individual
The lessons will be held
Taught subjects
  • Oral expression - English
  • Oral comprehension - English
  • Written expression - English
  • Business English
  • TOEFL
Levels
  • Primary
  • Junior Cycle
  • Adult education
  • Beginner
  • Intermediate
  • Advanced
  • Professional
  • Kids

I am a Business Professional and University student completing my MBA. I am availible to teach Englih Conversation to adults of all levals. I enjoy working with children and teach with a fun learning

Methodology

I work with young people and assist with correct vocal pronunciations in spoken English. I have been trained and have a TEFL certification. I would be pleased to arrange a lesson with you via Skype. Please contact me at your convenience.

Experience

I have worked with friends in the past with editing and composition and I assisted with ESL in high school. I have completed upper level University English. It has also been my pleasure to be involved with the production of Newsletters for charity and business organisations.

Rates

Rate for online lessons : €17/h
Lessons offered by Tanya
Individual
The lessons will be held
Taught subjects
  • Oral expression - English
  • Oral comprehension - English
  • Written expression - English
  • Business English
  • TOEFL
Levels
  • Primary
  • Junior Cycle
  • Adult education
  • Beginner
  • Intermediate
  • Advanced
  • Professional
  • Kids

Tanya's CV

P r o f i l e
Over 15 years in customer relationship building activities and resolving customer concerns with effective problem solving. Manage and maintain relationships with numerous internal stakeholders to ensure coordination of support with issues and excellence in customer service.
P r o f e s s i o n a l E x p e r i e n c e
Manage people, tools, processes and procedures to ensure on time delivery of product or service to customer base
Execute key operational improvements to enhance customer experience
Proactively observe and report real-time call drivers that impact the customer experience
Provide timely and complete resolution of escalated issues and concerns raised by customers and appropriate follow up
Relationship Management - manage and maintain relationships with numerous internal customers to ensure coordination of support issues and excellent customer service
Analyze Churn reports and make suggestions to reduce churn at any opportunity
Create call scripts that react to the needs of the business and the client while including key points to maintain call quality
Implement client care retention strategies and program initiatives that suite the needs of the client and the business
Contact for local corporate, commercial, and strategic account customers in a retail setting
Grow account revenues for in-center accounts and add to the account portfolio in commercial and retail sales.
Lead generating activities for Side Counter Personal, Strategic Account Executives and Field Account Executives in a retail and banking setting
Maintaining stock levels and coordinating with order clerk for orders for big box ,retail stores and in banking
Processing purchase orders and administrative tasks for retail including signage
Coordinate shipment of goods with warehouse personnel to ensure timely delivery and appropriate paperwork is in place

E d u c a t i o n
Currently completing my BA and completing CASP Computer TIA Security Practitioner
Life Coach Practitioner
Project Management Certificate *Project Management Institution Member
CPR AED Certificate
TEFL Certificate (Teaching English as a Foreign Language)
UBC - general studies
Cappilano College - general studies for University Transfer
Kwantlen Polytechnic University - Interdisciplinary Design Certificate
BCIT - Interior Design studies

Reviews on Tanya
  • 5/5

All our ratings are collected by us and are given in confidence, they correspond to a real experience.

1 recommendation

L
Lynn

Tanya is a great tutor and helped me to achieve my English language goals. My conversation skills have really improved!

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