Tutor article

Cancellation policy

Have you scheduled a lesson on the platform? This article is for you!
Students can cancel their lessons more than 24 hours before the scheduled lesson, and will be fully refunded.
After this period, your cancellation policy is taken into account and the lesson is refunded according to your compensation rate (from 0, 50 or 100%)

To adjust your cancellation policy:

  • Go to the 'My Account' tab

  • 'My Payments'

  • 'Cancellation policy'

You can indicate your desired level of compensation (0, 50 or 100%).
The modification will be automatically saved for your next lessons.

Inform your student before scheduling a lesson!